Document Type




Download Full Text (1.7 MB)

Download Yingluo Zhu paper (914 KB)


For years, recent graduates and new employees have been faced with a work environment that is different from their expectations when they first choose a job or enter the workforce. The factors that new employees perceive as violating their expectations in the workplace may cause employees to lose interest in their careers, decrease job satisfaction, lose the momentum of completing work, and even wish to leave their jobs. This study was conducted through a questionnaire and quantitative analysis, applying expectancy violations theory (EVT) to recent graduates and new employers who are preparing or just starting their careers. Both the participants’ satisfaction levels with various components of their expectations and the impact of these on the likelihood of announcing their decision to leave their jobs are investigated in the questionnaire. Although there are some limitations to the questionnaire distribution, the data analyzed from the survey results indicate that people’s expectations of various factors in the workplace do influence their decision to terminate their careers. Salary and compensation and opportunities for promotions in the workplace ranked first and second, respectively. At the same time, the article offers some insights for new job seekers or recent graduates who are about to become new job seekers. The goal is to increase the recognition and awareness of expectation violation, as well as its relationship to job satisfaction and performance, ultimately helping fresh graduates and new hires reduce the negative impact of expectation violation.

Publication Date



College graduates--Employment; Employees--Attitudes; Job satisfaction




Advisers: Barbara Burke and Nadezhda Sotirova

Primo Type

Conference Proceeding

The Effects of Expectation Violations in the Workplace: Why Do Fresh Graduates and New Employees Leave?

Included in

Communication Commons